World-renowned primrose specialists since 1936

Terms and conditions

Identification

Gaec Barnhaven

Mrs Lynne Lawson/Mr Rob Mitchell

Address: Keranguiner, 22310, Plestin Les Grèves, France

Tel : 00 33 (0) 2 96 35 68 41

Email : info@barnhaven.com

Website : http://www.barnhaven.com

Siret : 798 945 325 00016 | Code : APE 0130Z

European VAT no: FR 34 798945325

Website

Webmaster: Daniel Lawson

contact@daniel-lawson.com

www.webprojects.fr

Hosted by:  Société OVH, 140 Quai du Sartel - 59100 Roubaix - France

Copyright

All of the written, photographic and design material of the Website together with the selection and arrangement of it and all software compilations are our copyrighted property or that of the people who have granted to us the right to use it and is protected as such. None of this material may be used without our permission.  All rights reserved.

Minimum Order

Seeds : There is no minimum order for seeds

Plants: There is a MINIMUM ORDER of 6 plants - not necessarily of the same kind.

Payments

We can accept payment by Sterling or French Euro cheques, Credit Card (MasterCard or Visa only),Paypal or bank transfer. Card payments and bank transfers will be made in Euros. Please do not send credit card details by email. 

Secure Ordering from Barnhaven

Your credit card details are handled by E-Transactions/ Paybox ( Credit Agricole), a secure online payment gateway for credit card processing. The payments will be made in euros. You can be completely secure in the knowledge that nothing you pass to Credit Agricole servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Delivery Area

We can deliver plants and seeds to any country within the European Union and many other countries. However some restrictions apply so please contact us before ordering outside the E.U. 

Some countries (eg USA) will only accept bare-rooted plants, with phyto-sanitary certificates. The plants travel well this way, but we cannot be responsible for any delays caused by customs. 

Phyto-Sanitary Certificates

As from April 2013 we are obliged to charge 11.43€ for our phyto-sanitary certificates which are necessary for all seed and plant orders sent to the USA and Japan, and plant orders to Norway and Russia. This charge will be added to your order at checkout.

For US customers you have the possibility to obtain a Small Lots of Seed Permit free of charge. It is valid for three years and may be used several times. It is easy to obtain from the Animal and Plant Health Inspection Service you can apply online or by post. There is a very comprehensive description of how to obtain it and use it from the following site. Once you have obtained your permit place your order in the usual manner, send us a copy of the three pages of the permit and the mailing label. We will then reimburse the charge for the phyto-sanitary certificate before sending out your order.

Delivery times

Seed Orders: we make every effort to despatch seed orders within 48 hours of being received here. You will receive an email to inform you when your parcel has been despatched. If you have not received your order within 28 days please contact us.

Plant orders: are despatched from October onwards. Orders are dealt with in the order received and are sent out at the beginning of the week following reception of the order, unless there are adverse weather conditions. You will receive an email to inform you when your parcel has been despatched. Parcels over 2kg may be tracked using the on-line postal service.

PLEASE NOTE: Plants will be sent out in the best possible condition. Depending on the weather and the time of year this may mean longer delays to certain plant orders, in which case please be patient and we will do our best to inform you within a week of your order if it is going to take longer than normal.

Substitutes

It is possible that we run out of stock of certain plants or seeds after the order has been processed. We will substitute similar plants or seeds unless otherwise stated on the order form. If you do not wish to receive substitutes please state 'No subs' in the comment box or indicate acceptable substitutes if you so wish.  We reserve the right to make our own substitutes in the absence of other instructions.

Privacy Policy

We are committed to protecting your privacy.

When you order we will collect certain personal data from you which allows us to process and fulfil your orders. However we will never give out your details to any third party.

Disclaimer

Our descriptions and photographs are for guidance only.  As our plants are hand pollinated there will always be a certain amount of variation in colour, shape and size of flowers in any particular series.

Responsibility

Plants are sent by post (Colissimo 48 hrs within France). Please inform us within 3 days of receipt of any damage on arrival, and let us have a photograph if at all possible. No responsibility can be accepted for failure after planting.

Certain countries, eg the USA require plants to be sent bare-rooted. Barnhaven will undertake the lengthy preparation for these orders but unfortunately  cannot accept any responsibility for plants that are delayed in the post or by customs.

As planting and growing conditions are outside our control we cannot accept responsibilty for poor or lack of germination for our seeds. Please contact us for advice.

About Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last for the duration of users using the website and are deleted from your computer when you close your browser, whereas persistent cookies outlast user sessions and remain stored on your computer until deleted, or until they reach their expiry date.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Cookies do not contain any information that personally identifies you, a cookie in no way gives us access to your computer or any information about you. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We use persistent cookies on this website to provide links to social network sharing services, and to update you on our most popular content. We do not use third party cookies.

Google Analytics

We also use cookies to help us improve the website’s usability and for marketing purposes. We may also use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. For this purpose we use Google Analytics. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.

Photos Lawson et Jason Ingram Photography - web Design : Daniel Lawson